Frequently asked questions
Best season, fitness level, what is included, group sizes and how booking works: the most common questions before you travel.
When is the best time to visit the Chapada Diamantina?
The Chapada can be visited all year round. Between April and October the weather is drier and the trails are easier. From November to March the rains fill the waterfalls and turn the landscape greener — that is when Cachoeira da Fumaça is at its most impressive.
Do I need to be fit for the tours?
Most of our itineraries are easy to moderate and are suitable for anyone in good physical condition. We state the difficulty for each package and adapt the pace to the group. For longer trails, such as Cachoeira da Fumaça, we recommend a moderate level of fitness.
What is included in the packages?
Every package includes transport during the tours, an accredited local guide, park tickets and fees, and pick-up at your guesthouse. Accommodation and meals can be included on request — talk to us and we will build the ideal package for you.
How big are the groups?
We work with small groups of 1 to 4 people, to ensure personal attention and safety. For groups larger than 4 we prepare a custom quote with special conditions.
Where do you pick travellers up?
Our guide picks you up directly at your guesthouse in Lençóis, at the agreed time.
Do the guides speak other languages?
Yes. We work in Portuguese, English and French. For other languages, please check availability when booking.
Can I put together a customised itinerary?
Absolutely. Alongside our ready-made packages, we build tailor-made itineraries around your time, pace and interests. Get in touch on WhatsApp and we will design the perfect trip for you.
Reserva e pagamento
A reserva é confirmada com sinal de 30%; o restante até 10 dias antes da viagem. Aceitamos Pix, transferência e cartão. Valores em reais.
Política de cancelamento
Cancelamento com mais de 15 dias de antecedência: devolução integral do sinal. Entre 15 e 7 dias: devolução de 50%. Com menos de 7 dias: sem devolução do sinal.
Para cancelar, fale com o nosso atendimento pelo WhatsApp.
Remarcação e condições climáticas
Em caso de condições climáticas extremas, remarcamos o passeio sem custo para a próxima data disponível. A segurança vem sempre primeiro.